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To apply to the following positions, please visit us on Indeed: Apply on Indeed

Receptionist / Patient Care Representative– Columbia, MO

This position will be responsible for greeting and checking in patients when they arrive at the clinic, and scheduling appointments.

This is a high-volume medical clinic with four check-in receptionist staff and two check-out staff. Receptionists should be able to handle a high-volume of patients as they arrive at the clinic to verify demographics, collect co-pays, and check them into their appointment. Computer proficiency is required.

  • Greet customers in a polite, prompt, and helpful manner.
  • Quickly type the patient’s name and date of birth into the electronic medical record (EMR) system.
  • Complete necessary paperwork such as encounter forms.
  • Use computer system to generate information necessary for billing.
  • Update patient information, collect copays, provide any necessary forms needing completion, and obtain signatures as necessary.
  • Maintain and update current information on physicians’ schedules, ensuring that patients are scheduled properly and appointments are confirmed.
  • Answer patient questions and provide assistance when possible.
  • Responsible for wiping down/disinfecting chairs and surfaces in the lobby throughout the day, and responsible for overall tidiness of the lobby.
  • Maintains patient confidentiality.
  • Provide excellent customer service to all patients and maintain a good working relationship with coworkers.
  • Perform other duties and projects as assigned (mailings, etc.).

 EDUCATION/EXPERIENCE

  • High school diploma or GED.
  • Minimum of one year of experience in an office or customer service setting.
  • Proficiency in using a computer is required.
  • Must be able to type on a computer very quickly.

Medical Secretary– Columbia, MO

Missouri Heart Center is accepting applications for a Medical Secretary to join our team. The primary responsibilities of this position include providing office support to designated physicians, maintaining physician schedules, obtaining pre-certifications for patient procedures, and serving as liaison between physicians and office staff. The qualified candidate must possess knowledge of general secretarial procedures, excellent organizational and communication skills, attention to detail, and have the ability to work effectively with physicians, staff, and patients. Qualified candidates will have at least one year of experience in a medical office setting. Medical terminology and insurance experience would be helpful.

Patient Account Representative (Billing)– Columbia, MO

GENERAL OVERVIEW

Completes billing process on all visits including account follow up through collections or zero balance.  Works with patients, carriers, and staff for account resolution.

JOB DUTIES AND RESPONSIBILITIES

  1. Key payment/adjustment information into online entry system.
  2. Work with insurance companies, patients, and other staff to follow-up on accounts until zero balance, turned over for collection, or refund requested.
  3. Assist with answering the telephone and provide information as requested.
  4. Maintain required billing records, reports, and files.
  5. Work with staff and physicians to resolve coding and error issues.
  6. Enter complete patient information and conduct appropriate research for missing information – using computer, interpreting diagnostic and procedural codes.
  7. Access and work on multiple systems and websites.
  8. Maintain strictest confidentiality.
  9. Perform all duties in exact accordance with policies, procedures, and regulations established by Missouri Cardiovascular Specialists.
  10. Perform other duties as assigned.

LPN (Physician Support)– Columbia, MO

GENERAL OVERVIEW

Provides clinical office support to our physicians, mid-levels, and nurses. Duties include responding to patient calls, scheduling diagnostic tests, rooming and preparing patients for clinic visits, updating electronic medical record, and assisting with physician communication.

JOB DUTIES AND RESPONSIBILITIES

  • Spends a majority of the time providing telephone medical support to quickly and efficiently handle telephone inquiries from patients needing assistance.
  • Works to ensure the efficient delivery of medical care in an office-based setting providing physician support in carrying out the plan of care for each patient served.
  • Implements and documents a teaching plan specific to each patient/family based upon assessment of patient’s needs, which includes evidence of patient/family understanding.
  • Performs basic and complex cardiology nursing care techniques pertinent to each clinical subspecialty.
  • Works closely with all members of the care team utilizing effective communication that is precise and documented.
  • Works closely with the medical secretary to ensure all orders are completed and followed up on to include communication with the patient.
  • Schedules invasive procedures closely coordinating the physicians schedule with the entire care team.
  • Perform other duties as assigned.

This position is Monday-Friday, daytime, no weekends, no holidays.

LPN or Certified Medical Assistant– Columbia, MO

Missouri Heart Center is accepting applications for an LPN or Certified Medical Assistant to join our team. The primary responsibilities include rooming and preparing patients following established practice protocols: taking weight, vital signs, reviewing medication lists, perform EKG’s, histories and review of systems. Prepares all electronic medical records prior to the patient’s scheduled visit.

Qualified candidates will have a High school diploma or GED and certifications of a Medical Assistant (RMA, CNA, or CCMA) or be a Licensed Practical Nurse. Must be familiar and comfortable using a computer and EMR systems.

This position is Monday-Friday, daytime, no weekends, no holidays.

To apply, please visit us on Indeed: Apply on Indeed

Missouri Heart Center is a leading provider of cardiovascular care in central Missouri offering a competitive benefits package including Paid Time Off (PTO), holidays, 401(k) plan, health benefits, as well as life and long-term disability insurance.